Raja Nor Izah Raja Jaafar. (1996). Measuring service quality: A case study of United Malayan Banking Corporation Berhad.
Chicago Style (17th ed.) CitationRaja Nor Izah Raja Jaafar. Measuring Service Quality: A Case Study of United Malayan Banking Corporation Berhad. 1996.
MLA引文Raja Nor Izah Raja Jaafar. Measuring Service Quality: A Case Study of United Malayan Banking Corporation Berhad. 1996.
警告:这些引文格式不一定是100%准确.