A study on the perceptions of Tenaga Nasional Berhad's executives in customer service division on the division's business plan /
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| Main Author: | |
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| Format: | Thesis Book |
| Language: | English |
| Published: |
1997.
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| Subjects: | |
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| Item Description: | Microfiche. Kuala Lumpur : University of Malaya Library, 1998. 1 fiche : negative ; 11 x 15 cm. |
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| Physical Description: | vi, 63 leaves [append.] : ill. ; 30 cm. |
| Bibliography: | Bibliography: 52-53 leaves. |