A study on the perceptions of Tenaga Nasional Berhad's executives in customer service division on the division's business plan /
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| Main Author: | |
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| Format: | Thesis Book |
| Language: | English |
| Published: |
1997.
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| LEADER | 01151cam a2200277 a 4500 | ||
|---|---|---|---|
| 001 | u415939 | ||
| 003 | SIRSI | ||
| 008 | 940809s1997 my a t 00 1 eng m | ||
| 035 | |a ACD-8630 | ||
| 040 | |a UMM | ||
| 043 | |a a-my--- | ||
| 090 | |a HD9685 |b M42Shama | ||
| 091 | |a Microfiche 13659. | ||
| 100 | 0 | 0 | |a Sharifuddin Mohd. Ali. |
| 245 | 1 | 2 | |a A study on the perceptions of Tenaga Nasional Berhad's executives in customer service division on the division's business plan / |c Sharifuddin bin Mohd. Ali. |
| 260 | |c 1997. | ||
| 300 | |a vi, 63 leaves [append.] : |b ill. ; |c 30 cm. | ||
| 500 | |a Microfiche. Kuala Lumpur : University of Malaya Library, 1998. 1 fiche : negative ; 11 x 15 cm. | ||
| 502 | |a Dissertation (M.B.A) -- Fakulti Ekonomi dan Pentadbiran, Universiti Malaya, 1997. | ||
| 504 | |a Bibliography: 52-53 leaves. | ||
| 610 | 2 | 0 | |a Tenaga Nasional Bhd. |x Employees |x Attitudes. |
| 650 | 0 | |a Business planning |z Malaysia |x Case studies. | |
| 710 | 2 | 0 | |a Universiti Malaya. |b Fakulti Ekonomi dan Pentadbiran. |
| 948 | |a 17/09/1997 |b 30/05/2002 | ||
| 596 | |a 1 | ||
| 999 | |a HD9685 M42SHAMA |w LC |c 1 |i A507470553 |d 22/1/2002 |l STACKS |m P01UTAMA |n 8 |r Y |s Y |t TESIS |u 17/2/1998 | ||