Subramaniam K. S. Gopala Iyer. (1998). A TQM approach on the measurement of customer satisfaction for users of cellular telephones.
Chicago Style (17th ed.) CitationSubramaniam K. S. Gopala Iyer. A TQM Approach on the Measurement of Customer Satisfaction for Users of Cellular Telephones. 1998.
MLA引文Subramaniam K. S. Gopala Iyer. A TQM Approach on the Measurement of Customer Satisfaction for Users of Cellular Telephones. 1998.
警告:这些引文格式不一定是100%准确.