APA引文

Tan, A. T. K., & Tay, C. L. (1998). Customer service quality as a competitive strategy in the Malaysian automotive industry.

Chicago Style (17th ed.) Citation

Tan, Alex Thiam Keat, and Chai Li Tay. Customer Service Quality as a Competitive Strategy in the Malaysian Automotive Industry. 1998.

MLA引文

Tan, Alex Thiam Keat, and Chai Li Tay. Customer Service Quality as a Competitive Strategy in the Malaysian Automotive Industry. 1998.