Customer service quality as a competitive strategy in the Malaysian automotive industry /
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主要作者: | Tan, Alex Thiam Keat |
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其他作者: | Tay, Chai Li |
格式: | Thesis 圖書 |
語言: | English |
出版: |
1998.
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在線閱讀: | http://studentsrepo.um.edu.my/id/eprint/2329 |
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