Consumer responses to dissatisfaction with emphasis on negative word-of-mouth response : a study of the consumers in new housing areas in Petaling Jaya /
Saved in:
| Main Author: | |
|---|---|
| Format: | Thesis Book |
| Language: | English |
| Published: |
1985.
|
| Subjects: | |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| LEADER | 01469cam a2200337 4500 | ||
|---|---|---|---|
| 001 | u48557 | ||
| 003 | SIRSI | ||
| 008 | 860731s1985 my a bt 00 1 eng m | ||
| 035 | |a AAF-2263 | ||
| 040 | |a UMM |d UME | ||
| 043 | |a a-my--- | ||
| 050 | |a HF5415.3 | ||
| 090 | |a HF5415.3 |b Lau | ||
| 099 | |a 658.834 3-595 |b Lau | ||
| 091 | |a Microfiche 9482. | ||
| 100 | 1 | 0 | |a Lau, Bah Leh. |
| 245 | 1 | 0 | |a Consumer responses to dissatisfaction with emphasis on negative word-of-mouth response : |b a study of the consumers in new housing areas in Petaling Jaya / |c Lau Bah Leh. |
| 260 | |c 1985. | ||
| 300 | |a 131 leaves : |b ill ; |c 30 cm. | ||
| 500 | |a Photocopy. | ||
| 500 | |a Also available on microfiche. Kuala Lumpur. Perpustakaan Universiti Malaya, 1986. 3 microfiches: negative, 11x15cm | ||
| 502 | |a Dissertation (M.B.A.) -- Fakulti Ekonomi dan Pentadbiran,Universiti Malaya, 1985. | ||
| 504 | |a Bibliography: leaves (107)-112. | ||
| 650 | 0 | |a Counsumer preferences |z Malaysia. | |
| 650 | 0 | |a Consumers |z Malaysia |x Attitudes. | |
| 948 | |a 16/03/1991 |b 25/07/2002 | ||
| 596 | |a 1 9 | ||
| 999 | |a HF5415.3 LAU |w LC |c 1 |i A002709751 |d 11/5/2002 |l STACKS |m P01UTAMA |n 6 |r Y |s Y |t TESIS |u 5/6/1992 | ||
| 999 | |a TESIS 658.834 3-595 LAU |w LC |c 1 |i A506301568 |l DISCARD |m P09EKONOMI |r Y |s Y |t TESIS |u 9/10/1997 | ||
| 999 | |a TESIS 658.834 3-595 LAU |w LC |c 2 |i A506301577 |l DISCARD |m P09EKONOMI |r Y |s Y |t TESIS |u 9/10/1997 | ||
| 999 | |a TESIS 658.834 3-595 LAU |w LC |c 3 |i A506301586 |l DISCARD |m P09EKONOMI |r Y |s Y |t TESIS |u 9/10/1997 | ||