Consumer responses to dissatisfaction with emphasis on negative word-of-mouth response : a study of the consumers in new housing areas in Petaling Jaya /

مواد مشابهة

• Determinants of consumer satisfaction/dissatisfaction of a durable product : the case of automobiles /
  بواسطة: Tay, Kim Huat
  منشور في: (1986)
• The impact of negative electronic word-of-mouth on consumers' purchase intention : a motivational analysis in the Malaysian context /
  بواسطة: Almalmi, Ahmed Mohammed Abdulqader
  منشور في: (2013)
• Influence of negative electronic word-of-mouth on consumer's intention to switch mobile service provider in Malaysia
  بواسطة: Nadarajan, Geetha
  منشور في: (2018)
• Islamic attributes in consumer decision making : an empirical study in Singapore /
  بواسطة: Siti 'Adilah Abu Bakar
  منشور في: (1999)
• Consumer ethnocentrism : a survey of graduate executives /
  بواسطة: Teoh, Kenny Guan Cheng
  منشور في: (1996)