Chia, L. C. (1984). Constructive conflict management between superiors and subordinates in companies in Singapore: A study on a sample of line-managers and subordinates from two hotels.
توثيق أسلوب شيكاغو (الطبعة السابعة عشر)Chia, Lai Cheng. Constructive Conflict Management Between Superiors and Subordinates in Companies in Singapore: A Study on a Sample of Line-managers and Subordinates from Two Hotels. 1984.
توثيق جمعية اللغة المعاصرة MLA (الطبعة الثامنة)Chia, Lai Cheng. Constructive Conflict Management Between Superiors and Subordinates in Companies in Singapore: A Study on a Sample of Line-managers and Subordinates from Two Hotels. 1984.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.