Study on complaint handling system in Jabatan Pembangunan dan Penyelenggaraan Harta Benda, University of Malaya /
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Main Author: | |
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Format: | Thesis Book |
Language: | English |
Published: |
2001.
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Subjects: | |
Online Access: | http://studentsrepo.um.edu.my/id/eprint/1909 |
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040 | |a UMK |d UMM | ||
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090 | |a HF1008 |b UM 2001 Azaa | ||
098 | |a HF1008 |b UM 2001 Azaa | ||
100 | 0 | 0 | |a Azahar Awalludin. |
245 | 1 | 0 | |a Study on complaint handling system in Jabatan Pembangunan dan Penyelenggaraan Harta Benda, University of Malaya / |c Azahar bin Awalludin. |
260 | |c 2001. | ||
300 | |a vii, [72] leaves : |b ill. ; |c 30 cm. | ||
502 | |a Dissertation (M.B.A.) -- Fakulti Perniagaan dan Perakaunan, Universiti Malaya, 2001. | ||
504 | |a Bibliography: leaves [70-72] | ||
610 | 2 | 0 | |a Universiti Malaya. |b Jabatan Pembangunan dan Penyelenggaraan Harta Benda. |
650 | 0 | |a Complaints (Administrative procedure) |z Malaysia |x Management |x Case studies. | |
650 | 0 | |a Consumer complaints |z Malaysia |x Management. | |
710 | 2 | 0 | |a Universiti Malaya. |b Fakulti Perniagaan dan Perakaunan. |
856 | |f IARC:A511967509 |z Click Here | ||
856 | 4 | 1 | |u http://studentsrepo.um.edu.my/id/eprint/1909 |
948 | |a 11/06/2002 |b 05/10/2004 | ||
596 | |a 1 19 | ||
999 | |a HF1008 UM 2001 AZAA |w LC |c 1 |i A510951143 |d 27/10/2010 |e 27/10/2010 |l STACKS |m P01UTAMA |n 10 |r Y |s Y |t TESIS |u 12/10/2004 | ||
999 | |a HF1008 UM 2001 AZAA |w LC |c 1 |i A511166240 |l STACKS |m P19KOTA |r Y |s Y |t TESIS |u 29/1/2004 |