Customer satisfaction : a study of admixtures buyers /
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Main Author: | |
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Format: | Thesis Book |
Language: | English |
Published: |
2000
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LEADER | 01132cam a2200289 a 4500 | ||
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001 | u501150 | ||
003 | SIRSI | ||
008 | 930625s2000 my a t 00 eng m | ||
035 | |a ACU-7311 | ||
040 | |a UMK |d UMM | ||
043 | |a a-my--- | ||
090 | |a HF1008 |b UM 2000 Foo | ||
098 | |a HF5630 |b UM 2000 Foo | ||
100 | 1 | 0 | |a Foo, Kian Chai. |
245 | 1 | 0 | |a Customer satisfaction : |b a study of admixtures buyers / |c Foo Kian Chai. |
260 | |c 2000 | ||
300 | |a iv, [78] leaves : |b ill. ; |c 30 cm. | ||
502 | |a Dissertation (M.B.A.) -- Fakulti Perniagaan dan Perakaunan, Universiti Malaya, 2001. | ||
504 | |a Bibliography: p. [74]-[78]. | ||
610 | 2 | 0 | |a W.R. Grace (M) Sdn. Bhd. |
650 | 0 | |a Consumer satisfaction |z Malaysia |x Case studies. | |
650 | 0 | |a Manufacturing industries |z Malaysia |x Customer services | |
710 | 2 | 0 | |a Universiti Malaya. |b Fakulti Perniagaan dan Perakaunan. |
948 | |a 14/06/2002 |b 20/08/2004 | ||
596 | |a 1 19 | ||
999 | |a HF1008 UM 2000 FOO |w LC |c 1 |i A510950644 |d 7/9/2011 |e 7/9/2011 |l STACKS |m P01UTAMA |n 4 |r Y |s Y |t TESIS |u 24/8/2004 | ||
999 | |a HF5630 UM 2000 FOO |w LC |c 1 |i A511166320 |d 25/2/2004 |l STACKS |m P19KOTA |n 1 |r Y |s Y |t TESIS |u 29/1/2004 |