APA引文

Lee, Y. S. (2001). Impact of a service guarantee on service quality.

Chicago Style (17th ed.) Citation

Lee, Yang Sang. Impact of a Service Guarantee on Service Quality. 2001.

MLA引文

Lee, Yang Sang. Impact of a Service Guarantee on Service Quality. 2001.

警告：這些引文格式不一定是100％准確.