Measuring service quality in an information and communication technology (ICT)-integrated secondary care hospital /

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Bibliographic Details
Main Author: Farizah Mohd Hairi
Format: Thesis Book
Language:English
Published: 2003.
Subjects:
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100 0 0 |a Farizah Mohd Hairi. 
245 1 0 |a Measuring service quality in an information and communication technology (ICT)-integrated secondary care hospital /  |c Farizah Mohd Hairi. 
260 |c 2003. 
270 1 |g Farizah Mohd Hairi.  |a Universiti Malaya. Fakulti Perubatan. Jabatan Perubatan kemasyarakatan & Pencegahan. 
300 |a ix, 122 leaves :  |b ill. ;  |c 30 cm. 
502 |a Dissertation (M.P.H.) -- Department of Social and Preventive Medicine, Faculty of Medicine, University of Malaya, 2003. 
504 |a Bibliography : leaves 112-122. 
650 2 |a Quality of Health Care. 
650 2 |a Health Services. 
650 2 |a Patient Satisfaction. 
710 2 0 |a Universiti Malaya.  |b Jabatan Perubatan Kemasyarakatan dan Pencegahan. 
900 |a ANR 
948 |a 01/07/2004  |b 01/07/2004 
596 |a 2 
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