Measuring service quality in an information and communication technology (ICT)-integrated secondary care hospital /
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Format: | Thesis Book |
Language: | English |
Published: |
2003.
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LEADER | 01158nam a2200277 a 4500 | ||
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001 | u696875 | ||
003 | SIRSI | ||
008 | 920910s2003 my a t 1 eng m | ||
035 | |a ADB-7207 | ||
040 | |a UMP | ||
096 | |a WA20.5 |b UM 2003 Farmh | ||
100 | 0 | 0 | |a Farizah Mohd Hairi. |
245 | 1 | 0 | |a Measuring service quality in an information and communication technology (ICT)-integrated secondary care hospital / |c Farizah Mohd Hairi. |
260 | |c 2003. | ||
270 | 1 | |g Farizah Mohd Hairi. |a Universiti Malaya. Fakulti Perubatan. Jabatan Perubatan kemasyarakatan & Pencegahan. | |
300 | |a ix, 122 leaves : |b ill. ; |c 30 cm. | ||
502 | |a Dissertation (M.P.H.) -- Department of Social and Preventive Medicine, Faculty of Medicine, University of Malaya, 2003. | ||
504 | |a Bibliography : leaves 112-122. | ||
650 | 2 | |a Quality of Health Care. | |
650 | 2 | |a Health Services. | |
650 | 2 | |a Patient Satisfaction. | |
710 | 2 | 0 | |a Universiti Malaya. |b Jabatan Perubatan Kemasyarakatan dan Pencegahan. |
900 | |a ANR | ||
948 | |a 01/07/2004 |b 01/07/2004 | ||
596 | |a 2 | ||
999 | |a WA20.5 UM 2003 FARMH |w NLM |c 1 |i A503081534 |d 1/3/2007 |f 1/3/2007 |g 1 |l TESIS |m P02MEDKL |r Y |s Y |t TESIS |u 1/3/2007 |