A study of customer relationship management in the automobile industry in Malaysia /

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Bibliographic Details
Main Author: Cheong, Khai Fan
Format: Thesis Book
Language:English
Published: 2004.
Subjects:
Online Access:http://studentsrepo.um.edu.my/id/eprint/1207
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Description
Physical Description:x, 133 [37] : ill. ; 30 cm.
Bibliography:Bibliography: leaves xi-xvii.