Performance measurement of reference services in academic libraries /
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| Main Author: | |
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| Format: | Thesis Book |
| Language: | English |
| Published: |
2003.
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| Subjects: | |
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| LEADER | 00856cam a2200217 a 4500 | ||
|---|---|---|---|
| 001 | u712429 | ||
| 003 | SIRSI | ||
| 008 | 050923s2003 uk v 000 0 eng | ||
| 040 | |a UMM | ||
| 043 | |a e-uk--- | ||
| 090 | |a Z675 |b U5Normz | ||
| 100 | 0 | 0 | |a Norafidah Mat Zain |
| 245 | 1 | 0 | |a Performance measurement of reference services in academic libraries / |c Norafidah Mat Zain. |
| 260 | |c 2003. | ||
| 300 | |a x, 76 leaves : |b ill. ; |c 30 cm. | ||
| 502 | |a Dissertation (M.A.Info.Lib.Mgmt.) -- School of Information Studies, University of Northumbria, Newcastle, 2003. | ||
| 504 | |a Bibliography: leaves 65-70. | ||
| 650 | 0 | |a Academic libraries |x Reference services |z Great Britain | |
| 650 | 0 | |a Reference services (Libraries) |z Great Britain | |
| 596 | |a 1 | ||
| 999 | |a Z675 U5NORMZ |w LC |c 1 |i A511897611 |d 14/10/2009 |e 9/10/2009 |f 25/11/2005 |g 1 |l STACKS |m P01UTAMA |n 7 |r Y |s Y |t TESIS |u 22/11/2005 | ||