Empirical investigation of franchisor services as antecedent of franchisee satisfaction : the disconfirmation paradigm approach /
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| Main Author: | |
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| Format: | Thesis Book |
| Language: | English |
| Published: |
2004
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| Subjects: | |
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| Physical Description: | xvi, 349 leaves : ill.; / 29 cm. |
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| Bibliography: | Bibliography: leaves 230-244. |