Employees perception on total quality management : a case on Malaysian Airlines System Berhad (MAS) /
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| Main Author: | |
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| Format: | Thesis Book |
| Language: | English |
| Published: |
2006.
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| Subjects: | |
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| Physical Description: | x, 117, [11] leaves ; ill. ; 30 cm |
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| Bibliography: | Bibliography: leaves [118-121]. |