Tahap kualiti perkhidmatan pelanggan : kajian kes Tabung Haji Negeri Selangor /

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Bibliographic Details
Main Author: Mohd Norber Kassim
Format: Thesis Book
Language:Malay
Published: 2005.
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Description
Physical Description:xiv, 200, [82] leaves : ill. ; 30 cm.
Bibliography:Bibliography: leaves 195-200.