APA引文

Balambigai Balakrishnan. (2005). Modelling and performance evaluation of a telecommunication contact centre: A queuing theory approach.

Chicago Style (17th ed.) Citation

Balambigai Balakrishnan. Modelling and Performance Evaluation of a Telecommunication Contact Centre: A Queuing Theory Approach. 2005.

MLA引文

Balambigai Balakrishnan. Modelling and Performance Evaluation of a Telecommunication Contact Centre: A Queuing Theory Approach. 2005.

警告：这些引文格式不一定是100％准确.