Customers satisfaction and loyalty for mobile service providers /
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Main Author: | |
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Format: | Thesis Book |
Language: | English |
Published: |
2007.
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LEADER | 01183cam a2200289 a 4500 | ||
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001 | u744557 | ||
003 | SIRSI | ||
005 | 200708291200 | ||
008 | 070829s2007 my a t 000 0 eng m | ||
040 | |a UMK |d UMM | ||
043 | |a a-my--- | ||
090 | |a HF1008 |b UM 2007 Has | ||
098 | |a HF1008 |b UM 2007 Has | ||
100 | 1 | |a Hassan, Kamaludin Dahir. | |
245 | 1 | 0 | |a Customers satisfaction and loyalty for mobile service providers / |c Kamaludin Dahir Hassan. |
260 | |c 2007. | ||
300 | |a v, 75 leaves : |b ill. ; |c 30 cm | ||
502 | |a Dissertation (M.B.A.) -- Fakulti Perniagaan dan Perakaunan, Universiti Malaya, 2007. | ||
504 | |a Bibliography: leaves 65-70. | ||
650 | 0 | |a Consumer satisfaction |z Malaysia | |
650 | 0 | |a Brand loyalty |z Malaysia. | |
650 | 0 | |a Cellular telephone services industry |x Customer services |z Malaysia. | |
710 | 2 | |a Universiti Malaya. |b Fakulti Perniagaan dan Perakaunan. | |
900 | |a HA | ||
596 | |a 1 19 | ||
999 | |a HF1008 UM 2007 KAMDN |w LC |c 1 |i A511800581 |d 24/2/2009 |e 24/2/2009 |f 2/10/2007 |g 1 |l STACKS |m P19KOTA |n 4 |r Y |s Y |t TESIS |u 2/10/2007 | ||
999 | |a HF1008 UM 2007 HAS |w LC |c 1 |i A511800732 |d 29/1/2013 |e 27/2/2010 |f 6/11/2007 |g 1 |l STACKS |m P01UTAMA |n 9 |r Y |s Y |t TESIS |u 31/10/2007 |