Website quality and its relationship with customer satisfaction, brand reputation and loyalty in an education institution in Malaysia /

Saved in:

書目詳細資料
主要作者:	Wong, Jack Khin Fei
格式:	Thesis 圖書
語言:	English
出版:	2007.
主題:	Educational Web sites > Malaysia. Internet marketing > Malaysia. Consumer satisfaction > Malaysia.
標簽:	添加標簽沒有標簽, 成為第一個標記此記錄!

相似書籍

Virtual brand personality, customer satisfaction and brand loyalty in online banking industry /
由: Ong, Khian Sin
出版: (2009)

Incorporating personalization to enhance usability of the website for higher education institution /
由: Nuradin, Faduma Ali
出版: (2013)

Website service quality, perceived value, trust, convenience and customer loyalty of online shopping
由: Noorashikin, Harun@Che Ani
出版: (2014)

Retail customers' perception towards internet banking in Malaysia /
由: Suliman Adam
出版: (2001)

Investigating the mediation effect of satisfaction on relationships between service quality and perceived value to loyalty : empirical evidence from telecommunication service centres in Malaysia /
由: Nor Ilyani Zainal
出版: (2011)

The relative effectiveness of web advertisement (tested in the Malaysian context)
由: Liw, Ivy Cheh Chean
出版: (2000)

Internet marketing strategy : an analysis of hotel web sites' features and industry perceptions /
由: Amrul Asraf Mohd Any
出版: (2004)

Service quality, customer satisfaction, and customer loyalty in Malaysia takaful consumers /
由: Lee, Hou Fei
出版: (2013)

Customer awareness and acceptance towards Billion Marketing's in-house brand for leather products 'RORINE' / Mazumi Jaafar
由: Jaafar, Mazumi
出版: (1998)

FNM E-Commerce System (FES) / Ahmad Khairi Juha
由: Juha, Ahmad Khairi
出版: (2017)

A study on the factos that influence ASNB brand loyalty / Nik Nur Aswad Nik Sulaiman
由: Nik Sulaiman, Nik Nur Aswad
出版: (2011)

Measuring e-commerce websites information load with EEG device /
由: Rad, Sara Afkhami
出版: (2009)

Customer's perspective towards e-ticketing in Malaysia /
由: Ng, Josephine Wai Ling
出版: (2005)

Extensible website solutions: instant creation and publishing of custom academic website / Zuraini Ibrahim
由: Ibrahim, Zuraini
出版: (2004)

An evaluation of Islamic websites' design & content features /
由: Mansur Aliyu
出版: (2010)

Customer perceived quality, relationship quality and business loyalty : an example of B2B organization /
由: Kong, Shin Yee
出版: (2008)

A measurement tool for website performance /
由: Low, Pek Ling
出版: (2006)

A study on the determinants of customer loyalty using internet banking website in Malaysia /
由: Beh, Valerie Yin Yee
出版: (2009)

Customers satisfaction and loyalty for mobile service providers /
由: Hassan, Kamaludin Dahir
出版: (2007)

Applying persuasive techniques in designing educational website: Bicycle4U website / Omar Mohamad Pauzi
由: Mohamad Pauzi, Omar
出版: (2012)

Niche market and customer analysis for the introduction of a potential new pharmaceutical product in peninsular Malaysia /
由: Jeyalakshmi Rajan
出版: (2002)

Web design attributes guideline to reinforce user trust, satisfaction, and loyalty for Malaysian university students /
由: Ranjen Naidu Vasudiven
出版: (2021)

Services branding and customer satisfaction in the airline industry : a case study of Malaysia Airlines and Air Asia /
由: Wong, Kee Mun
出版: (2006)

Consumer-Based Brand Equity (CBBE), customer satisfaction and brand loyalty in Malaysian public universities /
由: Muhammad Hasbullah Hanif bin Tajuddin

Survey on customer's perception of their main banker's value disciplines and service loyalty : a case of retail banking customers in Malaysia /
由: Ng, Oy Lin
出版: (2010)

Consumer perceptions of brand loyalty towards ethnocentrism in Malaysia /
由: Foo, Choi Wan
出版: (2007)

Dual core evaluation : an integrative approach in comparing and measuring the effectiveness of airlines web sites /
由: Wong, Fei Khoon
出版: (2005)

Factors affecting online shopping behaviour in Malaysia / Mohamad Shamsul Aizat Mohd Salleh
由: Mohd Salleh, Mohamad Shamsul Aizat
出版: (2013)

E-commerce : web page standards and consumer confidence /
由: Natarajan NC Krishnan
出版: (2000)

Ciri muka hadapan laman web e-komuniti di malaysia
由: Mat Salleh, Suzila
出版: (2008)

Persistency for web-based feed reader /
由: Yeo, Philip Chin Poh
出版: (2008)

Customer value and CRM performance for online store : Chinese online share trading market /
由: Tan, Hean Seng
出版: (2007)

Websites accessibility and usability / Samer Moheddin El-Bajegni
由: El-Bajegni, Samer Moheddin
出版: (2009)

Effectiveness of the TM Intranet Website
由: Nanda Kumara Panian, Seenivasagam
出版: (2008)

Maintainability Evaluation for Web Applications
由: Zaini, Zaida
出版: (2006)

The consumer perception of brand crisis response strategy, brand reputation, corporate re-branding, and brand loyalty
由: Roslizawati, Ahmad
出版: (2018)

Service quality, customer satisfaction and loyalty towards JKR Malaysia /
由: Mohammad Suhainy Abdull Rahim
出版: (2009)

Exploring website quality of Zalora.com.my / Hafizzah Hamizan
由: Hamizan, Hafizzah
出版: (2016)

Analysis of web advertising influence among Malaysians /
由: Foo, Kelvin Chuan Lyi
出版: (2008)

The relationship between customer satisfaction and retailing experience /
由: Syed Ahmad Muzri Syed Faiz
出版: (2006)

Services hosted by the Perpustakaan Sultan Abdul Samad, Universiti Putra Malaysia with Cooperation MySyL Group