Ng, M. T. (2006). Does service quality and customer satisfaction lead to positive behavioral intentions of customers?: An application in children's private supplementary education industry.
توثيق أسلوب شيكاغو (الطبعة السابعة عشر)Ng, Mun Ting. Does Service Quality and Customer Satisfaction Lead to Positive Behavioral Intentions of Customers?: An Application in Children's Private Supplementary Education Industry. 2006.
توثيق جمعية اللغة المعاصرة MLA (الطبعة الثامنة)Ng, Mun Ting. Does Service Quality and Customer Satisfaction Lead to Positive Behavioral Intentions of Customers?: An Application in Children's Private Supplementary Education Industry. 2006.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.