Does service quality and customer satisfaction lead to positive behavioral intentions of customers? : an application in children's private supplementary education industry /

Does service quality and customer satisfaction lead to positive behavioral intentions of customers? : an application in children's private supplementary education industry /

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Bibliographic Details
Main Author: Ng, Mun Ting
Format: Thesis Book
Language:English
Published: 2006.
Subjects:
Customer services > Malaysia > Statistical methods.
Consumer satisfaction > Malaysia > Statistical methods.
Children > Education > Malaysia.
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Description
Physical Description:viii, 83 leaves ; 30 cm.
Bibliography:Bibliography: leaves 77-82.

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