Human computer interaction approach in customer relationship management based on supplier perspective /
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| Main Author: | |
|---|---|
| Format: | Thesis Book |
| Language: | English |
| Published: |
2008.
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| Subjects: | |
| Online Access: | http://dspace.fsktm.um.edu.my/handle/1812/134 |
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| LEADER | 01173cam a2200277 a 4500 | ||
|---|---|---|---|
| 001 | u759180 | ||
| 003 | SIRSI | ||
| 005 | 200808151125 | ||
| 008 | 060119s2008 my t 000 0 eng m | ||
| 040 | |a UMM. | ||
| 090 | |a QA76.758 |b UM 2008 Nora. | ||
| 100 | 0 | |a Norhaily Azizan. | |
| 245 | 1 | 0 | |a Human computer interaction approach in customer relationship management based on supplier perspective / |c Norhaily binti Azizan. |
| 260 | |c 2008. | ||
| 300 | |a xv, 270, [2] leaves : |b ill. ; |c 30 cm. | ||
| 502 | |a Dissertation (M.Softw.Eng.) -- Jabatan Kejuruteraan Perisian, Fakulti Sains Komputer dan Teknologi Maklumat, Universiti Malaya, 2008. | ||
| 504 | |a Bibliography: leaves 271-287. | ||
| 650 | 0 | |a Human-computer interaction. | |
| 650 | 0 | |a Customer relations |x Management |x Data processing. | |
| 650 | 0 | |a Service industries |x Marketing. | |
| 650 | 0 | |a Customer services |x Management |x Software. | |
| 710 | 2 | |a Universiti Malaya. |b Jabatan Kejuruteraan Perisian. | |
| 856 | 4 | 1 | |u http://dspace.fsktm.um.edu.my/handle/1812/134 |
| 900 | |a ZA | ||
| 596 | |a 1 | ||
| 999 | |a QA76.758 UM 2008 NORA |w LC |c 1 |i A513311007 |d 23/2/2013 |e 23/2/2013 |f 8/10/2009 |g 1 |l STACKS |m P01UTAMA |n 4 |r Y |s Y |t TESIS |u 7/10/2009 | ||