The relationship of service climate, intrinsic motivation, organizational commitment and service quality of call centre agents in Malaysia /

The relationship of service climate, intrinsic motivation, organizational commitment and service quality of call centre agents in Malaysia /

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書目詳細資料
主要作者:	U. Ananda Rani Ulaganathan
格式:	Thesis 圖書
語言:	English
出版:	2008.
主題:	Call centers > Malaysia. Call centers > Employees. Call center agents > Malaysia. Employee motivation.
在線閱讀:	http://dspace.fsktm.um.edu.my/handle/1812/701
標簽:	添加標簽沒有標簽, 成為第一個標記此記錄!

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