APA (7th ed.) Citation

Vimala Kadiresan. (2008). The effectiveness of information and communication technology (ICT) introduction in enhancing customer relationship management (CRM): A study on the Malaysian banking.

Chicago Style (17th ed.) Citation

Vimala Kadiresan. The Effectiveness of Information and Communication Technology (ICT) Introduction in Enhancing Customer Relationship Management (CRM): A Study on the Malaysian Banking. 2008.

MLA (8th ed.) Citation

Vimala Kadiresan. The Effectiveness of Information and Communication Technology (ICT) Introduction in Enhancing Customer Relationship Management (CRM): A Study on the Malaysian Banking. 2008.

Warning: These citations may not always be 100% accurate.