Vimala Kadiresan. (2008). The effectiveness of information and communication technology (ICT) introduction in enhancing customer relationship management (CRM): A study on the Malaysian banking.
Chicago Style (17th ed.) CitationVimala Kadiresan. The Effectiveness of Information and Communication Technology (ICT) Introduction in Enhancing Customer Relationship Management (CRM): A Study on the Malaysian Banking. 2008.
MLA引文Vimala Kadiresan. The Effectiveness of Information and Communication Technology (ICT) Introduction in Enhancing Customer Relationship Management (CRM): A Study on the Malaysian Banking. 2008.
警告：這些引文格式不一定是100％准確.