Relationships between customer satisfaction and service loyalty : users' perception on telecommucation service providers in Malaysia /

Relationships between customer satisfaction and service loyalty : users' perception on telecommucation service providers in Malaysia /

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Bibliographic Details
Main Author: Chong, Hui Ling
Format: Thesis Book
Language:English
Published: 2008.
Subjects:
Customer loyalty > Case studies
Customer relations > Management > Case studies.
Online Access:http://dspace.fsktm.um.edu.my/handle/1812/771
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Description
Physical Description:viii, 92 [4] leaves : ill. ; 30 cm.
Bibliography:Bibliography: leaves 74-91.

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