Relationships between customer satisfaction and service loyalty : users' perception on telecommucation service providers in Malaysia /
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主要作者: | Chong, Hui Ling |
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格式: | Thesis 图书 |
语言: | English |
出版: |
2008.
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在线阅读: | http://dspace.fsktm.um.edu.my/handle/1812/771 |
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