Sim, C. M. (2008). Internal marketing: A study of management support and employees' commitment to customer service in banking industry of Malaysia.
توثيق أسلوب شيكاغو (الطبعة السابعة عشر)Sim, Chin Ming. Internal Marketing: A Study of Management Support and Employees' Commitment to Customer Service in Banking Industry of Malaysia. 2008.
توثيق جمعية اللغة المعاصرة MLA (الطبعة الثامنة)Sim, Chin Ming. Internal Marketing: A Study of Management Support and Employees' Commitment to Customer Service in Banking Industry of Malaysia. 2008.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.