Kong, S. Y. (2008). Customer perceived quality, relationship quality and business loyalty: An example of B2B organization.
توثيق أسلوب شيكاغو (الطبعة السابعة عشر)Kong, Shin Yee. Customer Perceived Quality, Relationship Quality and Business Loyalty: An Example of B2B Organization. 2008.
توثيق جمعية اللغة المعاصرة MLA (الطبعة الثامنة)Kong, Shin Yee. Customer Perceived Quality, Relationship Quality and Business Loyalty: An Example of B2B Organization. 2008.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.