On the impact of responsiveness and accessibility of services on student satisfaction : two sides of the coin /

On the impact of responsiveness and accessibility of services on student satisfaction : two sides of the coin /

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Bibliographic Details
Main Author: Fard, Pooyan Yousefi
Format: Thesis Book
Language:English
Published: 2009.
Subjects:
Open University Malaysia > Students.
Universities and colleges > Malaysia > Management.
College students > Malaysia > Attitudes.
Consumer satisfaction > Malaysia > Case studies.
Education, Higher > Malaysia > Evaluation.
Online Access:http://dspace.fsktm.um.edu.my/handle/1812/588
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Description
Physical Description:viii, 131 leaves : ill. ; 30 cm.
Bibliography:Bibliography: leaves 94-99.

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