Service quality, customer satisfaction and loyalty towards JKR Malaysia /

Service quality, customer satisfaction and loyalty towards JKR Malaysia /

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Bibliographic Details
Main Author: Mohammad Suhainy Abdull Rahim
Format: Thesis Book
Language:English
Published: 2009.
Subjects:
Malaysia. > Jabatan Kerja Raya.
Consumer satisfaction > Malaysia.
Customer relations > Malaysia > Management > Case studies.
Customer loyalty > Malaysia.
Customer services > Malaysia.
Online Access:http://dspace.fsktm.um.edu.my/handle/1812/550
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Description
Physical Description:[15] 66 [15] leaves :bill. ; 30 cm.
Bibliography:Includes bibliographical references.

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