The effect of service innovation and customer choices on customer value in the hospitality industry in Malaysia /

The effect of service innovation and customer choices on customer value in the hospitality industry in Malaysia /

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Bibliographic Details
Main Author:	Bhuvanes Veerakumaran
Format:	Thesis Book
Language:	English
Published:	2009.
Subjects:	Hospitality industry > Customer services > Malaysia. Hospitality industry > Information technology > Malaysia. Hotels > Malaysia > Management. Hospitality industry > Malaysia > Management.
Online Access:	http://dspace.fsktm.um.edu.my/handle/1812/595
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