http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
perception of TQM and its effect on attractiveness of place of study
Dissertation (M.Mgmt.) -- Jabatan Dasar dan Strategi Perniagaan, Fakulti Perniagaan dan Perakaunan, Universiti Malaya, 2009.
Total quality management in higher education