http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
Investigating the influence of the elements of academic culture in ISO 9001 maintenance within Malaysian Public Higher Education
Thesis (Ph.D.) -- Management and Management Sciences, Research Institute (MAMS), Salford Business School, University of Salford, 2008.
Total quality management in higher education