A study on full service restaurants' attributes and the key determinants of customer satisfaction behavioural intention /
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| Main Author: | |
|---|---|
| Format: | Thesis Book |
| Language: | English |
| Published: |
2010.
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| Subjects: | |
| Online Access: | http://studentsrepo.um.edu.my/id/eprint/1602 |
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| 001 | u797902 | ||
| 003 | SIRSI | ||
| 005 | 201010111236 | ||
| 008 | 101011s2010 my a t 000 0 eng m | ||
| 040 | |a UMM |d UMK |d AUM |e rda | ||
| 043 | |a a-my--- | ||
| 090 | |a HF1008 |b UM 2010 Cho | ||
| 098 | |a HF1008 |b UM 2010 Cho | ||
| 100 | 1 | |a Chow, Sweet Fun. | |
| 245 | 1 | 2 | |a A study on full service restaurants' attributes and the key determinants of customer satisfaction behavioural intention / |c Chow Sweet Fun. |
| 260 | |c 2010. | ||
| 300 | |a vii, 80, [9] leaves : |b ill. ; |c 30 cm. | ||
| 502 | |a Dissertation (M.B.A.) -- Jabatan Dasar dan Strategi Perniagaan, Fakulti Perniagaan dan Perakaunan, Universiti Malaya. 2010. | ||
| 504 | |a Bibliography: leaves 75-79. | ||
| 530 | |a Also issued in CD. | ||
| 650 | 0 | |a Restaurants |x Customer services |z Malaysia. | |
| 650 | 0 | |a Consumer behavior |z Malaysia |x Psychological aspects. | |
| 650 | 0 | |a Consumer satisfaction |z Malaysia. | |
| 650 | 0 | |a Food service |x Customer services |z Malaysia. | |
| 710 | 2 | |a Universiti Malaya. |b Jabatan Dasar dan Strategi Perniagaan. | |
| 856 | 4 | 1 | |u http://studentsrepo.um.edu.my/id/eprint/1602 |
| 900 | |a SJMK-ZA | ||
| 596 | |a 1 19 25 | ||
| 999 | |a HF1008 UM 2010 CHO |w LC |c 1 |i A514512723 |d 15/2/2013 |e 15/2/2013 |f 11/3/2011 |g 1 |l STACKS |m P01UTAMA |n 3 |r Y |s Y |t TESIS |u 10/3/2011 | ||
| 999 | |a HF1008 UM 2010 CHO |w LC |c 1 |i A513576872 |d 31/5/2011 |f 31/5/2011 |g 1 |l STACKS |m P19KOTA |r Y |s Y |t TESIS |u 31/5/2011 | ||
| 999 | |a HF1008 UM 2010 CHO |w LC |c 1 |i A514567545 |l STACKS |m P25UMARCHI |r Y |s Y |t CD |u 19/10/2017 |1 AHSS | ||