Development of an integrated scale for the measurement of web-based library service quality /

Development of an integrated scale for the measurement of web-based library service quality /

Saved in:
Bibliographic Details
Main Author: Kiran Kaur
Format: Thesis Book
Language:English
Published: 2011.
Subjects:
Academic libraries > Malaysia > Evaluation.
Academic libraries > Quality control.
Library Web sites.
Electronic reference services (Libraries).
Reference services (Libraries) > Malaysia > Management.
Consumer satisfaction > Malaysia.
Public services (Libraries) > Evaluation.
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Physical Description:xiii, 358 leaves : ill. ; 30 cm.
Bibliography:Bibliography: leaves 299-325.

Similar Items