Relationship among service quality, food quality, perceived value, customer satisfaction and behavioural intentions in the Malaysian fast food industry /

Saved in:
書目詳細資料
主要作者: Seaw, Thiam Chin
格式: Thesis 圖書
語言:English
出版: 2010.
主題:
在線閱讀:http://studentsrepo.um.edu.my/id/eprint/1529
標簽: 添加標簽
沒有標簽, 成為第一個標記此記錄!
LEADER 01573cam a2200325 a 4500
001 u831892
003 SIRSI
005 201106230949
008 110623s2010 my a t 000 0 eng m
040 |a UMM  |d UMK  |d AUM  |e rda 
043 |a a-my--- 
090 |a HF1008  |b UM 2010 Sea 
098 |a HF1008  |b UM 2010 Sea 
100 1 |a Seaw, Thiam Chin. 
245 1 0 |a Relationship among service quality, food quality, perceived value, customer satisfaction and behavioural intentions in the Malaysian fast food industry /  |c Seaw Thiam Chin. 
260 |c 2010. 
300 |a [1] iv, 122 leaves :  |b ill. ;  |c 30 cm. 
502 |a Dissertation (M.B.A.) -- Sekolah Perniagaan Pascasiswazah, Fakulti Perniagaan dan Perakaunan, Universiti Malaya, 2010. 
504 |a Bibliography: leaves 103-115. 
530 |a Also issued in CD. 
650 0 |a Fast food restaurants  |x Customer servicse  |z Malaysia  |x Quality control. 
650 0 |a Consumer satisfaction  |z Malaysia  |x Psychological aspects. 
650 0 |a Food industry and trade  |z Malaysia  |x Quality control. 
710 2 |a Universiti Malaya.  |b Sekolah Perniagaan Pascasiswazah. 
856 4 1 |u http://studentsrepo.um.edu.my/id/eprint/1529 
900 |a NHS-ZA 
596 |a 1 19 25 
999 |a HF1008 UM 2010 SEA  |w LC  |c 1  |i A514623239  |d 4/7/2016  |e 4/7/2016  |l STACKS  |m P01UTAMA  |n 5  |r Y  |s Y  |t TESIS  |u 27/7/2011  |1 AHSS 
999 |a HF1008 UM 2010 SEA  |w LC  |c 1  |i A514623225  |d 12/8/2011  |f 12/8/2011  |g 1  |l STACKS  |m P19KOTA  |r Y  |s Y  |t TESIS  |u 12/8/2011 
999 |a HF1008 UM 2010 SEA  |w LC  |c 1  |i A514623211  |f 12/7/2023  |g 1  |l STACKS  |m P25UMARCHI  |r N  |s Y  |t CD  |u 12/7/2023  |1 AHSS  |o .STAFF. MST-CD3049