ITIL (Information Technology Infrastructure Library) implementation and success factors in MSC status organizations : an exploratory study /

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书目详细资料
主要作者: Khan, Kashif Ibadullah
格式: Thesis 图书
语言:English
出版: 2010.
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在线阅读:http://studentsrepo.um.edu.my/id/eprint/1813
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itil 1