Corporate image, service quality, customer perceived value, relationship quality and its effect on switching intention among Islamic banking customers in Malaysia /

Corporate image, service quality, customer perceived value, relationship quality and its effect on switching intention among Islamic banking customers in Malaysia /

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书目详细资料
主要作者:	Nor Hashima Hashim
格式:	Thesis 图书
语言:	English
出版:	2011.
主题:	Relationship banking > Malaysia. Customer relations > Malaysia > Psychological aspects. Banks and banking > Customer services > Malaysia. Relationship marketing > Malaysia.
在线阅读:	http://studentsrepo.um.edu.my/id/eprint/2301
标签:	添加标签没有标签, 成为第一个标记此记录!

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