Nor Ilyani Zainal. (2011). Investigating the mediation effect of satisfaction on relationships between service quality and perceived value to loyalty: Empirical evidence from telecommunication service centres in Malaysia.
Chicago Style (17th ed.) CitationNor Ilyani Zainal. Investigating the Mediation Effect of Satisfaction on Relationships Between Service Quality and Perceived Value to Loyalty: Empirical Evidence from Telecommunication Service Centres in Malaysia. 2011.
MLA引文Nor Ilyani Zainal. Investigating the Mediation Effect of Satisfaction on Relationships Between Service Quality and Perceived Value to Loyalty: Empirical Evidence from Telecommunication Service Centres in Malaysia. 2011.
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