Tourist satisfaction factors of casual dining restaurants in Kuala Lumpur, Malaysia : examining the gap between tourists', expectations and perceptions /
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Main Author: | |
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Format: | Thesis Book |
Language: | English |
Published: |
2010.
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001 | u843422 | ||
003 | SIRSI | ||
005 | 201111090843 | ||
008 | 111109s2010 my a t 000 0 eng m | ||
040 | |a UMM |d UMK | ||
043 | |a a-my--- | ||
090 | |a HF1008 |b UM 2010 Had | ||
098 | |a HF1008 |b UM 2010 Had | ||
100 | 1 | |a Hadian, Golnaz. | |
245 | 1 | 0 | |a Tourist satisfaction factors of casual dining restaurants in Kuala Lumpur, Malaysia : |b examining the gap between tourists', expectations and perceptions / |c Golnaz Hadian. |
260 | |c 2010. | ||
300 | |a [1] x, 78 leaves : |b ill. ; |c 30 cm. | ||
502 | |a Dissertation (M.B.A.) -- Fakulti Perniagaan dan Perakaunan, Universiti Malaya, 2010. | ||
504 | |a Bibliography: leaves 66-70. | ||
530 | |a Also issued in CD. | ||
650 | 0 | |a Tourism |z Malaysia. | |
650 | 0 | |a Tourism |x Management. | |
650 | 0 | |a Restaurants |x Customer services |z Malaysia. | |
710 | 2 | |a Universiti Malaya. |b Fakulti Perniagaan dan Perakaunan. | |
900 | |a NHS-ZA | ||
596 | |a 1 19 | ||
999 | |a HF1008 UM 2010 HAD |w LC |c 1 |i A514623260 |d 22/11/2014 |e 22/11/2014 |f 14/5/2012 |g 1 |l STACKS |m P01UTAMA |n 4 |r Y |s Y |t TESIS |u 14/5/2012 | ||
999 | |a HF1008 UM 2010 HAD |w LC |c 1 |i A514623242 |d 10/7/2012 |f 10/7/2012 |g 1 |l STACKS |m P19KOTA |r Y |s Y |t TESIS |u 5/7/2012 |