A study and implementation of CRM into an e-commerce model oriented system in a sales and retail environments /
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| Main Author: | |
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| Format: | Thesis Book |
| Language: | English |
| Published: |
2011.
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| LEADER | 00995cam a2200253 a 4500 | ||
|---|---|---|---|
| 001 | u849920 | ||
| 003 | SIRSI | ||
| 005 | 201201191532 | ||
| 008 | 120119s2011 my a t 000 0 eng m | ||
| 040 | |a UMM | ||
| 090 | |a QA76 |b UM 2011 Ila | ||
| 100 | 0 | |a Ilangovan Perumal. | |
| 245 | 1 | 2 | |a A study and implementation of CRM into an e-commerce model oriented system in a sales and retail environments / |c Ilangovan a/l Perumal. |
| 260 | |c 2011. | ||
| 300 | |a [1] xvi, 172 leaves : |b ill. ; |c 30 cm. | ||
| 502 | |a Dissertation (M.Comp.Sc.) -- Fakulti Sains Komputer dan Teknologi Maklumat, Universiti Malaya, 2011. | ||
| 504 | |a Bibliography: leaves 156-164. | ||
| 650 | 0 | |a Customer relations |x Management. | |
| 650 | 0 | |a Electronic commerce. | |
| 650 | 0 | |a Retail trade. | |
| 710 | 2 | |a Universiti Malaya. |b Fakulti Sains Komputer dan Teknologi Maklumat. | |
| 900 | |a NHS | ||
| 596 | |a 1 | ||
| 999 | |a QA76 UM 2011 ILA |w LC |c 1 |i A515033437 |d 11/4/2013 |e 14/1/2013 |f 29/6/2012 |g 1 |l STACKS |m P01UTAMA |n 1 |r Y |s Y |t TESIS |u 28/6/2012 | ||