Factors influencing Arab and non-Arab customers' satisfaction towards banks in Malaysia /
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| Main Author: | |
|---|---|
| Format: | Thesis Book |
| Language: | English |
| Published: |
2012.
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| Subjects: | |
| Online Access: | http://studentsrepo.um.edu.my/id/eprint/3920 |
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|---|---|---|---|
| 001 | u872763 | ||
| 003 | SIRSI | ||
| 005 | 201301251001 | ||
| 008 | 130125s2012 my a t 000 0 eng m | ||
| 040 | |a UMM |d UMK |d AUM |e rda | ||
| 043 | |a a-my--- | ||
| 090 | |a HF1008 |b UM 2012 Alm | ||
| 098 | |a HF1008 |b UM 2012 Alm | ||
| 100 | 1 | |a Al-Mallah, Nada Tareq. | |
| 245 | 1 | 0 | |a Factors influencing Arab and non-Arab customers' satisfaction towards banks in Malaysia / |c Nada Tareq Al-Mallah. |
| 260 | |c 2012. | ||
| 300 | |a 63 [23] leaves : |b ill. ; |c 30 cm. | ||
| 502 | |a Dissertation (M.B.A.) -- Jabatan Kewangan dan Perbankan, Fakulti Perniagaan dan Perakaunan, Universiti Malaya, 2012. | ||
| 504 | |a Bibliography: leaves [78-86]. | ||
| 650 | 0 | |a Consumer satisfaction |z Malaysia |x Evaluation. | |
| 650 | 0 | |a Banks and banking |x Customer services |z Malaysia. | |
| 650 | 0 | |a Customer loyalty |z Malaysia. | |
| 710 | 2 | |a Universiti Malaya. |b Jabatan Kewangan dan Perbankan. | |
| 856 | 4 | 1 | |u http://studentsrepo.um.edu.my/id/eprint/3920 |
| 900 | |a AT-ZA | ||
| 596 | |a 1 25 | ||
| 999 | |a HF1008 UM 2012 ALM |w LC |c 1 |i A515368909 |d 28/8/2013 |f 28/8/2013 |g 1 |l STACKS |m P01UTAMA |r Y |s Y |t TESIS |u 27/8/2013 | ||
| 999 | |a HF1008 UM 2012 ALM |w LC |c 1 |i A516816682 |l STACKS |m P25UMARCHI |r Y |s Y |t CD |u 23/10/2017 |1 AHSS | ||