rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    title: Factors influencing Arab and non-Arab customers' satisfaction towards banks in Malaysia
  name:
    name part: Al-Mallah, Nada Tareq.
    role:
      role term: creator
  name:
    name part: Universiti Malaya
    name part: Jabatan Kewangan dan Perbankan.
  type of resource: text
  genre: technical report
  origin info:
    place:
      place term: my
    date issued: 2012
    issuance: monographic
  language:
    language term: eng
  physical description:
    form: print
    extent: 63 [23] leaves : ill. ; 30 cm.
  note: Nada Tareq Al-Mallah.
  note: Dissertation (M.B.A.) -- Jabatan Kewangan dan Perbankan, Fakulti Perniagaan dan Perakaunan, Universiti Malaya, 2012.
  note: Bibliography: leaves [78-86].
  subject:
    geographic code: a-my---
  subject:
    topic: Consumer satisfaction
    geographic: Malaysia
    topic: Evaluation
  subject:
    topic: Banks and banking
    topic: Customer services
    geographic: Malaysia
  subject:
    topic: Customer loyalty
    geographic: Malaysia
  identifier: http://studentsrepo.um.edu.my/id/eprint/3920
  related item:
    location:
      url: http://studentsrepo.um.edu.my/id/eprint/3920
  record info:
    record content source: UMM
    record creation date: 130125
    record change date: 201301251001
    record identifier: u872763