The development of knowledge based helpdesk system for a large multinational company /

The development of knowledge based helpdesk system for a large multinational company /

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Bibliographic Details
Main Author: Ponmalar Parasuraman
Format: Thesis Book
Language:English
Published: 2013.
Subjects:
Knowledge management.
International business enterprises > Customer services > Information technology.
Computer technical support > Automation.
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Description
Physical Description:xii, 199 leaves : ill. ; 30 cm.
Bibliography:Bibliography: leaves 143-149.

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