Eliciting the user needs and modelling Digital Reference Services (DRS) system for an academic library /

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Bibliographic Details
Main Author: Dalia Hashim Abdul Jabbar (Author)
Format: Thesis Book
Language:English
Published: 2014
Subjects:
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100 0 |a Dalia Hashim Abdul Jabbar,  |e author. 
245 1 0 |a Eliciting the user needs and modelling Digital Reference Services (DRS) system for an academic library /  |c Dalia Hashim Abdul Jabbar. 
264 1 |c 2014 
264 4 |c  2014 
300 |a 123 leaves :  |b illustrations ;  |c 30 cm. 
336 |a text  |2 rdacontent 
337 |a unmediated  |2 rdamedia 
338 |a volume  |2 rdacarrier 
502 |b M.Comp.Sc.  |c Fakulti Sains Komputer dan Teknologi Maklumat, Universiti Malaya  |d 2014. 
504 |a Bibliography: leaves 109-113. 
650 0 |a Academic libraries  |x Reference services. 
650 0 |a Electronic reference services (Libraries)  |z Malaysia. 
650 0 |a Internet in library reference services  |z Malaysia. 
650 0 |a Reference services (Libraries) 
710 2 |a Universiti Malaya.  |b Fakulti Sains Komputer dan Teknologi Maklumat,  |e degree granting institution. 
900 |a HA-ZA 
596 |a 1 
999 |a QA76 UM 2014 DAL  |w LC  |c 1  |i A515878986  |d 17/11/2015  |e 17/11/2015  |f 25/8/2015  |g 1  |l STACKS  |m P01UTAMA  |n 2  |r Y  |s Y  |t TESIS  |u 19/8/2015  |1 STEM