http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
Eliciting the user needs and modelling Digital Reference Services (DRS) system for an academic library
Fakulti Sains Komputer dan Teknologi Maklumat,
M.Comp.Sc. Fakulti Sains Komputer dan Teknologi Maklumat, Universiti Malaya 2014.
Electronic reference services (Libraries)