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1by Ali, Saif Mohammed“... that can facilitate the enhancement of information and services delivery in the health industry. e-Health...”
Published 2019
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2by Tan, Lay Hong“... implemented by Maybank. Service quality is largely rooted in the customer’s expectations and perceptions...”
Published 2017
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3by Mohamad, Siti Hajar“...Customer relationship management (CRM) has been successfully implemented in the service industry...”
Published 2015
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5by Al Nidawi, Ban Qasim Jawad“..., countries around the world, including Iraq has adopted e-government to facilitate government services to its...”
Published 2020
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6by Pairan, Najatul Haya“... of customers. Finally, this research makes several contributions and provides further insights on the impacts...”
Published 2018
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7by Md Nasaruddin, Nurul Hafizah“... role that is, it helps firms to manage relationships with customers effectively. Today’s online...”
Published 2019
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